THE DETAILS, MADE CLEAR
Shipping policy
Processing time
Orders are processed within 24 business hours of purchase.
Delivery time
Delivery takes 10-14 business days after dispatch. We ship from our overseas fulfillment partner, which is how we keep prices at a fraction of retail.
Tracking
A tracking number is emailed as soon as your order ships. Tracking can take 3-5 days to show its first scan.
Shipping costs
Orders under $50: $4.95
Orders $50 and over: Free shipping
Where we ship
United States only at this time.
Delays
Customs and carrier delays occasionally happen. If your order has not arrived within 21 business days, email support@patchvelo.com and we will refund or replace it, no questions asked.